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Cloud-trail
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Terms of Use

Last Updated: November 2, 2026

Agreement to Terms

By accessing or using the Cloud-trail website and services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.

Description of Services

Cloud-trail provides culinary education experiences, including workshops, classes, and related educational services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

Enrollment and Participation

Eligibility

Participants must be at least 18 years of age to enroll in our experiences. By enrolling, you represent and warrant that you meet this age requirement.

Registration

When you register for an experience, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account information.

Payment

Payment is required at the time of enrollment unless otherwise specified. All prices are in Australian Dollars and include applicable taxes. We accept payment methods as specified during the enrollment process.

Cancellation and Refund Policy

  • Cancellations made more than 14 days before the experience start date will receive a full refund
  • Cancellations made within 14 days of the start date are non-refundable
  • Participants may transfer their enrollment to a future session within 12 months of the original date
  • We reserve the right to cancel experiences due to insufficient enrollment or unforeseen circumstances, in which case a full refund will be provided

Participant Responsibilities

Conduct

Participants are expected to conduct themselves professionally and respectfully toward instructors and other participants. We reserve the right to remove participants whose behavior is disruptive or inappropriate, without refund.

Health and Safety

Participants must disclose any allergies, dietary restrictions, or health conditions that may affect their participation. While we make reasonable accommodations, we cannot guarantee an environment completely free from all allergens.

Assumption of Risk

Culinary experiences involve the use of sharp tools, hot surfaces, and food preparation. By participating, you acknowledge these inherent risks and agree to follow all safety instructions provided by our instructors.

Intellectual Property

Our Content

All content on this website, including text, graphics, logos, images, and recipes, is the property of Cloud-trail or its content suppliers and is protected by copyright and other intellectual property laws.

Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Recipes and Techniques

Recipes and techniques taught during our experiences are for your personal use. Commercial use or republication requires prior written consent.

User-Generated Content

If you submit testimonials, reviews, or other content to us, you grant Cloud-trail a perpetual, worldwide, royalty-free license to use, reproduce, and display such content in connection with our marketing and promotional activities.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • Our services will meet your specific requirements
  • Our services will be uninterrupted, timely, or error-free
  • Any information obtained through our services will be accurate or reliable

Limitation of Liability

To the maximum extent permitted by law, Cloud-trail shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or alteration of your data
  • Any conduct or content of third parties on our website
  • Any injury or property damage sustained during participation in our experiences, except where caused by our gross negligence or willful misconduct

Indemnification

You agree to indemnify and hold harmless Cloud-trail, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms of Use.

Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our data practices.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Cloud-trail regarding the use of our services.

Contact Information

If you have any questions about these Terms of Use, please contact us at:

Cloud-trail
127 Bourke Street
Melbourne VIC 3000
Australia
Email: [email protected]

Cloud-trail

Reconnecting people with the art and practice of cooking through immersive, technique-focused experiences.

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